Marketing

Business

  • Ethical Considerations in Business Decision-Making
    Ethical Considerations in Business Decision-Making

    An ethical business leader must keep in mind when making decisions – these considerations could include principles like fairness, transparency and responsibility. Begin by gathering all of the facts related to an ethical situation and ensure you base your decision solely on confirmed information rather than guesswork, intuition or past experiences. Fairness Fairness is vitally […]

Customer Support

  • Customer Support Best Practices for Small Businesses
    Customer Support Best Practices for Small Businesses

    Customer support is an integral component of business operations that can boost revenue while simultaneously improving the experience for both employees and clients alike. Representatives should listen closely and respond empathetically when speaking to customers in a friendly tone. Furthermore, customer service teams should use an all-in-one customer management system which automates repetitive tasks. Detail […]

Sales